A family run business which specializes in complete kitchen and bath remodeling as well as flooring
Canton-Boston Massachusetts flooring company which offers the best in kitchen and bath remodeling, countertops, hardwood, ceramic tile,carpet,marble sales and installation
Keywords: kitchen,bath,remodeling,countertops,quartz,flooring,floor,ceramic tile,tile,carpet,marble,granite,berber,canton mass, massachusetts
Interview Q&A
How long have you been in business?
In 2012, we celebrated 50 years of family-run business.
What is your primary product or service?
We specialize in Kitchen and bathroom remodeling, flooring, tile, hardwood; also countertops (granite, quartz, corian).
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Our business was started by our dad, John Dolan Sr., and now involves most of his children (4) and also a couple of his grandchildren.
How do you differentiate yourself from other businesses in your category and area?
We can be a full-service provider for your remodel, or can just design/sell you cabinets, countertop, flooring, tile, etc. You can use your own contractors (plumber, electrician, plasterer, etc.) or we can provide and coordinate the project for you.
How many locations do you have and do you have plans to expand?
We currently have our largest showroon, at 2000 sf, showcasing kitchen and bath displays, tile, countertops, carpeting and more. We have consistently grown, up to 29% in each of the last couple years, but we prefer to stay fairly small with full time employees of less than 10, which gives us a greater ability of quality control.
What type of payments do you accept?
Cash or personal checks, no debit/credit cards
Which areas do you service?
Mostly within a 15 mi radius of Canton
Who owns your company or runs daily operations?
John Dolan Jr is in the field, Lorraine Dolan-Davis runs the office/showroom and Caroline Dolan-Eckler designs the kitchens and bathrooms
What are your hours of operation?
M-F 9:30-5:00, Thurs. 9:30-7:00, Sat. 9:30-1:00; Summer hours M-F 9:30-5:00, evenings by appt.
Other times avail. by appt.
What is the best compliment anyone can give you?
Our most mentioned compliments are: Thrilled with the service, workmanship, and neatness.